Here's what our customers have to say!
Kenneth Bate installed a new heat pump at my Orakei property and I cannot speak highly enough of his willingness to accommodate both my questions and my requirements. He then went well over and above the call of duty in replacing a lightbulb that myself and my husband were unable to change ourselves. I would highly recommend Kenneth to anyone wanting a great job done by a thoroughly likeable fellow.
Hi There, I am writing this email on behalf of Clarks Beach Playgroup to thank you for your help with a reduced price installation. This made getting a heat pump a reality, and our families are very excited about finally being warm this winter. The installation was done very professionally and the place was left clean and tidy. Everyone at Varcoes has been fantastic to deal with, so thanks again for your help, it is very much appreciated.
Please Pass on to your team what wonderful service we received purchasing the 3 Panasonic Heat Pumps. From the friendly informative consultant to the men who did the installation, what nice, clean, trustworthy guys, it was a pleasure having them in the house. Many thanks to you all for the excellent service and great installation.
Julie & Peter Windram
Just a note to say thanks to you and your two fine young men who installed our heat pump last week. They did a fantastic job.
Lorna & George Hirst
Varcoe have been looking after us for a few years now. They are very customer focused and responsive, starting with coming out to fit a couple of heat pumps at very short notice a week before Christmas for us! They also did a great job on a cutout of a new house for my parents. We continue to use them for ongoing regular maintenance of the units and are very happy with their work.
Just a quick note to let you know how delighted we are with our heat pump - it's keeping us toasty on these cold evenings.
We also want you to know that we have high praise for the service we've received from when you first came to see us, and the promptness of that, to the pleasant, efficient, helpfull young chaps who did the installation neatly and efficiently.
Thanks so much. It's a long time since we've had such satisfactory service.
Helen & Rob Fergusson
From start to finish it was the best experience dealing with the team from Varcoe. John was extremely prompt and thorough with all communication. Something many other businesses had failed to do when we were looking. The guys that did the installation worked so hard all day/evening and were all so professional & friendly. Having the unit has made the world of difference to our business!
Thank you Varcoe, it was an absolute pleasure and extremely refreshing to deal with such a great business.
Tegan & Beau
This is a quick note to say how pleased we are with our floor mounted Panasonic Heat Pump. I'm loving the fact that it is heating our kitchen/ dining room at the touch of a button and we are also feeling the flow on heat down to our family room.
The service we have had from you and your team has been exceptional right from the beginning. The two chaps that came to install our heat pump were professional, courteous and patient as I had a slight moment of indecision as to it's ultimate location!
We will continue to recommend you to all our friends and family.
Cathy & Sean Eastwood
I would like to take this opportunity to express my satisfaction with a job well done.
Your installation guys did a thoroughly professional and very tidy job and I was most impressed. Many thanks.
We hired Varcoe to install a central heating and ventilation solution to retrofit into our new house, and I will absolutely recommend them to anyone. The whole team, including the managing director Tim, was a pleasure to deal with and they showed a high level of professionalism in every step of the process: from quoting, solution proposal and installation to the final inspection. Kenneth, who is part of the sales team, does not work on a commission basis, and not only quickly and accurately understood our needs but was also very mindful of us getting the best value for our money without compromising the quality and/or undersizing the unit that we needed for our property. The solution proposed was price competitive with other companies that I requested quotes from. Also equally important was that Varcoe's lead time was 1 week, whilst the earliest lead time I could get from the other company was a month. Moreover, during the installation process the team in charge was great to deal with, very respectful with us and caring for our property, and proactively involved us in the decision processes as it was required. We are incredibly happy we chose Varcoe for this big project and with our new central heating and ventilation system! I highly recommend Varcoe!
We are delighted with our heat pumps and would like to complement you on your staff. Very professional, and pleasant to have in the house. We will definitely recommend your business.
Thanks for the prompt, great service. It made my mother very happy, which in turn made me the same.
Just to say a massive thanks to the crew that came & installed 3 new units at Archibald & Associates today. What a great bunch of guys that did an awesome job in the wet weather - very professional, friendy & knowledgeable about their product.....no mess & very polite!! Highly recommended.
Thank you very much to the fantastic team at Varcoe Refrigeration for going above and beyond in helping us to get the Salon back up and running after our refurbishment during the Christmas break. My team and clients alike are very impressed with the overhaul you gave our heat pumps and are enjoying a much cooler salon.
We love dealing with Varcoe in Papakura. The team are quick and I was suprised at how resonable the bill was. They serviced our air con unit and all it needed was a clean. No trying to up sell or add ons. Just did what was required and said our unit was in excellent working order. Been using them for several years now and trust the workmanship. Trusted Mitsubishi dealer. Thanks Varcoe
Could not have been more impressed from first phone call booking the service through to a very professional tradesperson turning up promptly, diagnosing the problem, going out on to the roof in the rain, keeping me informed the whole time and completing the job leaving everything nice and tidy.
We wanted two heat pumps for our little new build. After much research we found Varcoe. They answered queries promptly and their online reviews were good.
On the day of the installation the two Varcoe engineers were just fantastic. Before starting work, they talked us through their plans and addressed our questions. The engineers were very professional. They worked cleanly and efficiently. I am really pleased with the finished product and would recommend Varcoe to anyone thinking of having heat pumps installed.